Performance appraisal methods, training needs analysis, and employee development concepts tested on the PHR exam.
35 cards · basic cards · AI-written, checked twice. Edit anything.
- What is 360-degree feedback in performance appraisal?
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Feedback on an employee gathered from multiple sources: supervisor, peers, subordinates, and self- What is the graphic rating scale appraisal method?
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Rating an employee on a numeric or graphic scale for each of several performance traits- BARS
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Behaviorally Anchored Rating Scale- What two appraisal methods does BARS combine?
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The critical incident method and the graphic rating scale- What is the forced distribution appraisal method?
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Ranking employees into predetermined performance categories, similar to a bell curve- What is the critical incident method of appraisal?
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The manager records specific examples of especially good or poor employee performance- MBO
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Management by Objectives- How does Management by Objectives (MBO) evaluate performance?
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Employees and managers jointly set goals, then performance is measured against those goals- What is the paired comparison appraisal method?
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Each employee is compared one-on-one against every other employee in the group- What is the straight ranking appraisal method?
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Employees are ordered from best to worst performer- What is the essay method of appraisal?
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A narrative written description of an employee's performance- What is the halo effect in performance appraisal?
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A rater error where one positive trait influences the ratings of all other traits- What is the horn effect in performance appraisal?
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A rater error where one negative trait influences the ratings of all other traits- What is central tendency error in appraisal?
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Rating all employees near the middle of the scale, avoiding both high and low extremes- What is leniency error in appraisal?
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Rating employees higher than their performance actually deserves
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