The five DMAIC phases (Define, Measure, Analyze, Improve, Control) and the goal of each phase in a Six Sigma project.
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- What does DMAIC stand for?
- Define, Measure, Analyze, Improve, Control
- What is the overall purpose of a DMAIC project?
- To improve business processes by reducing variation and defects through data-driven analysis and systematic improvement
- What is the goal of the Define phase?
- To clearly identify and document the problem, project goals, customer requirements, and project scope
- What is a project charter?
- A formal document that authorizes the project, defines its objectives, scope, high-level requirements, and key stakeholders
- What does SIPOC stand for?
- Suppliers, Inputs, Process, Outputs, Customers
- What is the purpose of a SIPOC diagram?
- To provide a high-level view of a process and identify all key participants, inputs, and outputs within the system
- What does VOC stand for in Six Sigma?
- Voice of the Customer
- What should a problem statement include?
- The specific problem, where it occurs, when it occurs, how often it occurs, and the business or financial impact
- What is the goal of the Measure phase?
- To collect accurate baseline data and establish how the current process is performing
- What is baseline data?
- The current performance measurement of a process before any improvements or changes are made
- What is Measurement System Analysis, or MSA?
- An evaluation to determine whether a measurement system is adequate and capable of detecting real changes in the process
- What does Gage R and R measure?
- Repeatability and reproducibility of a measurement system to ensure consistency and accuracy of measurements
- Name two types of data collected in the Measure phase.
- Continuous data, such as measurements and time, and categorical data, such as counts, attributes, or pass/fail results
- What is process mapping?
- A visual representation that documents the sequential steps, inputs, outputs, and decision points of a process
- What is a data collection plan?
- A detailed plan that specifies what data to collect, where to collect it, when, who will collect it, and the collection method
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