The five DMAIC phases (Define, Measure, Analyze, Improve, Control) and the goal of each phase in a Six Sigma project.
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- What does DMAIC stand for?
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Define, Measure, Analyze, Improve, Control- What is the overall purpose of a DMAIC project?
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To improve business processes by reducing variation and defects through data-driven analysis and systematic improvement- What is the goal of the Define phase?
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To clearly identify and document the problem, project goals, customer requirements, and project scope- What is a project charter?
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A formal document that authorizes the project, defines its objectives, scope, high-level requirements, and key stakeholders- What does SIPOC stand for?
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Suppliers, Inputs, Process, Outputs, Customers- What is the purpose of a SIPOC diagram?
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To provide a high-level view of a process and identify all key participants, inputs, and outputs within the system- What does VOC stand for in Six Sigma?
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Voice of the Customer- What should a problem statement include?
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The specific problem, where it occurs, when it occurs, how often it occurs, and the business or financial impact- What is the goal of the Measure phase?
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To collect accurate baseline data and establish how the current process is performing- What is baseline data?
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The current performance measurement of a process before any improvements or changes are made- What is Measurement System Analysis, or MSA?
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An evaluation to determine whether a measurement system is adequate and capable of detecting real changes in the process- What does Gage R and R measure?
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Repeatability and reproducibility of a measurement system to ensure consistency and accuracy of measurements- Name two types of data collected in the Measure phase.
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Continuous data, such as measurements and time, and categorical data, such as counts, attributes, or pass/fail results- What is process mapping?
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A visual representation that documents the sequential steps, inputs, outputs, and decision points of a process- What is a data collection plan?
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A detailed plan that specifies what data to collect, where to collect it, when, who will collect it, and the collection method
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