Recruiting, selection, onboarding, and employee development concepts tested on the SHRM-CP.
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- What is the primary purpose of a job analysis?
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To identify the tasks, responsibilities, and qualifications required for a specific job position.
- What does KSAO stand for?
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Knowledge, Skills, Abilities, and Other characteristics.
- Define external recruitment.
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The process of recruiting candidates from outside the organization to fill open positions.
- What is a structured interview?
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An interview format where all candidates are asked the same predetermined questions in the same order.
- Define predictive validity in selection.
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The degree to which an assessment tool accurately predicts future job performance.
- What is adverse impact in hiring?
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A selection practice that disproportionately affects members of a protected class, even if unintentional.
- What do the Uniform Guidelines on Employee Selection Procedures require?
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That selection procedures be validated to ensure they are job-related and do not cause adverse impact.
- Define reliability in an assessment tool.
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The consistency and stability of an assessment tool in measuring the same construct over time.
- What is the primary goal of employee onboarding?
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To integrate new employees into the organization and help them become productive quickly.
- Name the three phases of effective onboarding.
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Pre-boarding, orientation, and integration.
- Define socialization in employee development.
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The process by which new employees learn the organization's norms, values, and culture.
- What is a competency model?
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A framework that identifies the knowledge, skills, abilities, and behaviors needed for successful job performance.
- What does training need analysis (TNA) determine?
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The gaps between current employee performance and the desired level of performance, and what training is needed.
- Define informal learning.
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Learning that occurs outside formal training programs, such as on-the-job experience, mentoring, or self-study.
- What is the primary purpose of a mentoring program?
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To provide guidance, support, and knowledge transfer from experienced employees to less experienced ones.