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Human Resources · SHRM-CP

SHRM-CP: HR Strategy and Workforce Planning

Strategic workforce planning, HR metrics, and business alignment concepts tested on the SHRM-CP exam.

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What is strategic workforce planning?
The process of analyzing and forecasting an organization's talent needs to align staffing with long-term business strategy.
What is environmental scanning in workforce planning?
Reviewing internal and external factors, such as economic and labor market trends, that could affect future workforce needs.
What is demand forecasting in workforce planning?
Predicting the number and types of employees an organization will need in the future.
What is supply analysis in workforce planning?
Assessing the current workforce and the likely future availability of talent, both internally and externally.
What is a gap analysis in workforce planning?
Comparing forecasted workforce demand to available supply to identify shortages or surpluses.
What does SWOT stand for?
Strengths, Weaknesses, Opportunities, Threats.
What does PESTLE stand for?
Political, Economic, Social, Technological, Legal, Environmental.
How is turnover rate calculated?
Number of separations during a period divided by the average number of employees, times 100.
What is voluntary turnover?
When an employee chooses to leave the organization, such as resigning for another job.
What is involuntary turnover?
When the organization ends the employment relationship, such as through termination or layoff.
What does cost per hire measure?
The average total cost to recruit and hire one new employee.
What does time to fill measure?
The number of days from when a job requisition opens to when an offer is accepted.
What does time to hire measure?
The number of days from when a candidate enters the pipeline to when they accept an offer.
What does revenue per employee measure?
Total organizational revenue divided by the total number of employees, a measure of workforce productivity.
What does human capital ROI measure?
The financial return an organization gets from its investment in employee pay and benefits.

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