Strategic HR leadership, business competencies, ethical practice and organizational influence.
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- What is the primary goal of strategic HR planning?
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To align human capital strategies with organizational business objectives and competitive advantage- Define organizational culture
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The shared values, beliefs, norms and behaviors that define how work gets done and how people interact- What does HR ROI measure?
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The financial return generated for each dollar invested in human capital initiatives or HR programs- What is the Balanced Scorecard approach in HR?
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A performance framework translating strategy into four perspectives: financial, customer, internal processes and learning/growth- Define talent management
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The integrated set of processes to attract, develop, retain and deploy employees to meet organizational objectives- What is succession planning?
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The process of identifying, assessing and developing high-potential employees to fill critical leadership and key positions- What are the three levels in Lewin's Change Model?
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Unfreeze, change and refreeze (transition from the old status quo to the new state)- Define emotional intelligence in leadership
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The capability to recognize and manage one's own emotions and to recognize, understand and influence others' emotions- What is a stakeholder analysis?
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A systematic process to identify key stakeholders, assess their interests and influence, and develop engagement strategies- What does performance management include?
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Setting expectations, monitoring progress, providing feedback, assessing outcomes and linking compensation and development- What is the purpose of job analysis?
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To collect and analyze information about duties, responsibilities, required skills and working conditions of a position- Define employee engagement
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The emotional commitment and discretionary effort employees give to their work and the organization- What is organizational design?
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The structure and process by which an organization arranges its resources to accomplish its mission and goals- What does compensation strategy include?
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Job evaluation, market positioning, salary structures, variable pay, benefits and total rewards alignment- What is the difference between diversity and inclusion?
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Diversity is representation of demographic differences; inclusion is creating a culture where all feel valued and can participate
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