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Case Management · CCM · Healthcare and Nursing

Case Management: Quality Outcomes and Cost Containment

Quality outcome measurement and cost containment strategy concepts for case management practice tested on the CCM certification exam.

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30 basic cards for CCM Case Management. Set 8 of 10 in Case Management. It opens with "What is the triple aim framework used in healthcare quality improvement?" and "What was added to the triple aim to create the quadruple aim?". More Healthcare and Nursing decks are listed below.

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What is the triple aim framework used in healthcare quality improvement?
Show answerImproving population health, improving patient experience of care, and reducing per capita cost of care
What was added to the triple aim to create the quadruple aim?
Show answerImproving the work life and well-being of healthcare providers
What does a hospital readmission rate measure?
Show answerThe percentage of patients readmitted to a hospital within a defined period, often 30 days, after discharge
Why is 30-day readmission rate a common case management quality metric?
Show answerHigh readmission rates often reflect gaps in discharge planning or care transitions that case management aims to reduce
What is a return on investment (ROI) calculation used for in case management programs?
Show answerTo demonstrate the financial value of case management interventions relative to their cost
What is cost avoidance in case management?
Show answerSavings achieved by preventing an unnecessary or avoidable healthcare expense, such as an emergency visit or readmission
What is a care gap?
Show answerA discrepancy between recommended care and the care a patient actually received
What is HEDIS?
Show answerHealthcare Effectiveness Data and Information Set, a widely used set of standardized performance measures for health plans
What survey is commonly used in the United States to measure hospital patient care experience?
Show answerHCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)
What is value-based care?
Show answerA payment and care delivery model that rewards providers for patient health outcomes rather than volume of services
What is fee-for-service reimbursement?
Show answerA payment model in which providers are paid for each individual service performed
What is a bundled payment model?
Show answerA single payment covering all services related to a treatment or condition over a defined episode of care
What is capitation?
Show answerA payment model where a provider or organization receives a fixed amount per patient per period, regardless of services rendered
What is an accountable care organization (ACO)?
Show answerA group of providers who share responsibility for the cost and quality of care for a defined patient population
What is the purpose of tracking length of stay (LOS) as a quality and cost metric?
Show answerTo identify opportunities to reduce unnecessary hospital days while maintaining quality of care

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