Core care coordination models and the case manager's role across the care continuum tested on the CCM certification exam.
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- What professional organization publishes the Standards of Practice for Case Management?
- Case Management Society of America (CMSA)
- Which body administers the CCM (Certified Case Manager) credential?
- Commission for Case Manager Certification (CCMC)
- What is the core goal of care coordination?
- To organize patient care activities and share information among everyone involved to achieve safer, more effective care
- According to CMSA, case management is a collaborative process of ____, planning, facilitation, care coordination, evaluation, and advocacy to meet an individual's health needs.
- assessment
- What is a caseload in case management?
- The number of clients a case manager is actively managing at one time
- In the case management process, what does the planning phase involve?
- Developing goals and an action plan for the client's care
- In the case management process, what does implementing involve?
- Putting the care plan into action
- In the case management process, what does coordinating involve?
- Organizing and sequencing services among multiple providers
- In the case management process, what does monitoring involve?
- Ongoing tracking of the client's progress and response to the care plan
- In the case management process, what does evaluating involve?
- Assessing whether the care plan's goals and outcomes were achieved
- What is transitional care?
- Actions that ensure coordination and continuity of care as a patient moves between different care settings
- Who developed the Care Transitions Intervention model, which uses a trained transition coach?
- Dr. Eric Coleman
- What is the name of the transitional care model developed by Mary Naylor for high-risk older adults?
- The Transitional Care Model (TCM)
- What is the Chronic Care Model, developed by Edward Wagner?
- A framework for improving chronic disease care through productive interactions between an informed patient and a prepared care team
- Patient-Centered Medical Home
- PCMH