Foundational organizational behavior concepts: workplace attitudes, perception, and group dynamics.
39 cards · basic cards · AI-written, checked twice. Edit anything.
- What is job satisfaction?
Show answer
An employee's positive emotional response toward their job and work experience.- Define organizational commitment.
Show answer
An employee's psychological attachment to their organization and willingness to exert effort on its behalf.- What is an attitude?
Show answer
A mental state involving beliefs, feelings, and behavioral tendencies toward a person, object, or issue.- What does cognitive dissonance refer to in organizational behavior?
Show answer
The discomfort experienced when holding contradictory beliefs or when attitudes and behavior are misaligned.- Define affective commitment.
Show answer
An employee's emotional attachment to and identification with their organization.- What is selective perception?
Show answer
The tendency to select and interpret information based on one's existing beliefs, expectations, and interests.- Define stereotyping in organizational settings.
Show answer
Assigning characteristics to individuals based on their membership in a particular group or category.- What is the halo effect?
Show answer
A bias where a single positive characteristic or impression of a person influences the evaluation of their other traits.- What does attribution theory explain?
Show answer
How people interpret and explain the causes of their own and others' behavior.- Define the fundamental attribution error.
Show answer
The tendency to overestimate internal (personality) factors and underestimate external (situational) factors when explaining others' behavior.- What is the self-serving bias?
Show answer
The tendency to attribute one's successes to internal factors and one's failures to external factors.- Define contrast effect in perception.
Show answer
The tendency to evaluate something differently depending on its context or comparison to other items.- What is groupthink?
Show answer
A phenomenon where cohesive groups suppress critical thinking and dissenting opinions in favor of consensus.- Define group cohesion.
Show answer
The degree to which members are attracted to each other and motivated to stay together in a group.- What are the stages of group development according to Tuckman?
Show answer
Forming, storming, norming, performing, and adjourning.
FlashKeepers