Foundational organizational behavior concepts: workplace attitudes, perception, and group dynamics.
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- What is job satisfaction?
- An employee's positive emotional response toward their job and work experience.
- Define organizational commitment.
- An employee's psychological attachment to their organization and willingness to exert effort on its behalf.
- What is an attitude?
- A mental state involving beliefs, feelings, and behavioral tendencies toward a person, object, or issue.
- What does cognitive dissonance refer to in organizational behavior?
- The discomfort experienced when holding contradictory beliefs or when attitudes and behavior are misaligned.
- Define affective commitment.
- An employee's emotional attachment to and identification with their organization.
- What is selective perception?
- The tendency to select and interpret information based on one's existing beliefs, expectations, and interests.
- Define stereotyping in organizational settings.
- Assigning characteristics to individuals based on their membership in a particular group or category.
- What is the halo effect?
- A bias where a single positive characteristic or impression of a person influences the evaluation of their other traits.
- What does attribution theory explain?
- How people interpret and explain the causes of their own and others' behavior.
- Define the fundamental attribution error.
- The tendency to overestimate internal (personality) factors and underestimate external (situational) factors when explaining others' behavior.
- What is the self-serving bias?
- The tendency to attribute one's successes to internal factors and one's failures to external factors.
- Define contrast effect in perception.
- The tendency to evaluate something differently depending on its context or comparison to other items.
- What is groupthink?
- A phenomenon where cohesive groups suppress critical thinking and dissenting opinions in favor of consensus.
- Define group cohesion.
- The degree to which members are attracted to each other and motivated to stay together in a group.
- What are the stages of group development according to Tuckman?
- Forming, storming, norming, performing, and adjourning.