Stages of team development, group cohesion, and common sources of team conflict in organizations.
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- What is team cohesion?
- The degree to which team members are attracted to the group and motivated to stay in it.
- Describe the Forming stage of Tuckman's model.
- Members get acquainted, roles are unclear, the group is polite and task-focused, with low trust and high uncertainty.
- What happens during the Storming stage?
- Conflicts emerge, members challenge leadership, cliques form, and there is resistance to tasks as individuals assert their preferences.
- Describe the Norming stage.
- The group establishes shared rules, resolves conflicts, develops cohesion, and members accept roles and responsibilities.
- What is the Performing stage?
- The team is fully functional, focused on goals, autonomous in decision-making, and performs effectively with minimal supervision.
- Describe the Adjourning stage.
- The team breaks up, members handle emotions about separation, and the group may conduct a final review of accomplishments.
- Name three factors that increase group cohesion.
- Shared goals, successful task completion, external threats, frequent interaction, and similarity of members.
- How does high team cohesion affect performance?
- It can enhance performance when norms support productivity, but can hurt it if the group enforces low output norms.
- What is groupthink?
- A tendency for highly cohesive groups to make poor decisions because members suppress doubts and discourage dissent.
- What is task conflict?
- Disagreement among team members about the content of decisions, goals, or the best way to accomplish a task.
- What is process conflict?
- Disagreement about how work should be divided, what procedures should be used, or who should have responsibility.
- What is relationship conflict?
- Interpersonal friction, tension, or animosity among team members based on personal incompatibility or personality clashes.
- How does resource scarcity create team conflict?
- When team members compete for limited budgets, time, or supplies, they may view others as obstacles to their goals.
- How does role ambiguity contribute to conflict?
- When team members are unclear about their responsibilities or authority, they may overstep boundaries or blame each other for failures.
- How can poor communication cause team conflict?
- Incomplete information, misunderstandings, and lack of feedback allow assumptions and resentment to build between members.