Stages of team development, group cohesion, and common sources of team conflict in organizations.
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- What is team cohesion?
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The degree to which team members are attracted to the group and motivated to stay in it.- Describe the Forming stage of Tuckman's model.
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Members get acquainted, roles are unclear, the group is polite and task-focused, with low trust and high uncertainty.- What happens during the Storming stage?
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Conflicts emerge, members challenge leadership, cliques form, and there is resistance to tasks as individuals assert their preferences.- Describe the Norming stage.
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The group establishes shared rules, resolves conflicts, develops cohesion, and members accept roles and responsibilities.- What is the Performing stage?
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The team is fully functional, focused on goals, autonomous in decision-making, and performs effectively with minimal supervision.- Describe the Adjourning stage.
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The team breaks up, members handle emotions about separation, and the group may conduct a final review of accomplishments.- Name three factors that increase group cohesion.
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Shared goals, successful task completion, external threats, frequent interaction, and similarity of members.- How does high team cohesion affect performance?
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It can enhance performance when norms support productivity, but can hurt it if the group enforces low output norms.- What is groupthink?
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A tendency for highly cohesive groups to make poor decisions because members suppress doubts and discourage dissent.- What is task conflict?
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Disagreement among team members about the content of decisions, goals, or the best way to accomplish a task.- What is process conflict?
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Disagreement about how work should be divided, what procedures should be used, or who should have responsibility.- What is relationship conflict?
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Interpersonal friction, tension, or animosity among team members based on personal incompatibility or personality clashes.- How does resource scarcity create team conflict?
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When team members compete for limited budgets, time, or supplies, they may view others as obstacles to their goals.- How does role ambiguity contribute to conflict?
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When team members are unclear about their responsibilities or authority, they may overstep boundaries or blame each other for failures.- How can poor communication cause team conflict?
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Incomplete information, misunderstandings, and lack of feedback allow assumptions and resentment to build between members.
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