Active listening techniques and how to give and receive constructive speech feedback from an intro communication course.
30 cards · basic cards · AI-written, checked twice. Edit anything.
- What is one non-verbal way to show a speaker you are engaged while listening?
- Make eye contact or nod
- What listening technique involves restating what a speaker said in your own words?
- Paraphrasing
- True or false: good listeners plan their response while the speaker is still talking.
- False
- Name one distraction you should remove before listening to a speech.
- A phone, background noise, or visual clutter
- When giving feedback on a speech, should you focus on the speaker's personality or their delivery choices?
- Their delivery choices and behavior
- What is the first step in giving constructive feedback?
- Start with something positive
- Why is it important to give feedback soon after a speech?
- It is more relevant and memorable for the speaker
- When giving feedback, should you use 'You always...' or 'I noticed...'?
- I noticed... (use I statements)
- What does paraphrasing help a listener confirm?
- That they understood the speaker's message correctly
- What does it mean to suspend judgment while listening?
- Keep an open mind and avoid forming opinions until you fully hear the message
- In constructive feedback, should you address many problems at once or focus on a few key points?
- Focus on a few key points
- True or false: asking clarifying questions shows weakness in a listener.
- False
- When receiving feedback, what should you avoid doing immediately?
- Defending yourself or making excuses
- What body language signals that you are NOT listening actively?
- Crossed arms, checking your phone, slouching, or avoiding eye contact
- Should feedback address a speaker's choices as permanent flaws or as areas for improvement?
- As areas for improvement
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