Active listening techniques and how to give and receive constructive speech feedback from an intro communication course.
30 cards · basic cards · AI-written, checked twice. Edit anything.
- What is one non-verbal way to show a speaker you are engaged while listening?
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Make eye contact or nod- What listening technique involves restating what a speaker said in your own words?
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Paraphrasing- True or false: good listeners plan their response while the speaker is still talking.
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False- Name one distraction you should remove before listening to a speech.
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A phone, background noise, or visual clutter- When giving feedback on a speech, should you focus on the speaker's personality or their delivery choices?
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Their delivery choices and behavior- What is the first step in giving constructive feedback?
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Start with something positive- Why is it important to give feedback soon after a speech?
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It is more relevant and memorable for the speaker- When giving feedback, should you use 'You always...' or 'I noticed...'?
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I noticed... (use I statements)- What does paraphrasing help a listener confirm?
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That they understood the speaker's message correctly- What does it mean to suspend judgment while listening?
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Keep an open mind and avoid forming opinions until you fully hear the message- In constructive feedback, should you address many problems at once or focus on a few key points?
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Focus on a few key points- True or false: asking clarifying questions shows weakness in a listener.
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False- When receiving feedback, what should you avoid doing immediately?
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Defending yourself or making excuses- What body language signals that you are NOT listening actively?
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Crossed arms, checking your phone, slouching, or avoiding eye contact- Should feedback address a speaker's choices as permanent flaws or as areas for improvement?
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As areas for improvement
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