Communication models, active listening skills, and nonverbal communication from an intro communication course.
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- What is the linear communication model?
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A one-way model where the sender transmits a message to a receiver with no feedback or interaction.- What is the interactive communication model?
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A two-way model where the sender and receiver alternate roles, with feedback allowing the message to be adjusted.- What is the transactional communication model?
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A simultaneous, dynamic model where sender and receiver co-create meaning together at the same time.- What does encoding mean in communication?
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The process of converting thoughts, feelings, or ideas into a message that can be transmitted.- What does decoding mean in communication?
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The process of interpreting and understanding the message that has been received.- What is noise in communication?
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Anything that interferes with the transmission or interpretation of a message, including physical, psychological, and semantic interference.- What is feedback in communication?
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The receiver's response to a message, which allows the sender to know if the message was understood correctly.- Define active listening.
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Fully focusing on what a speaker is saying with the intention of understanding their complete message, not just waiting to respond.- What is paraphrasing in active listening?
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Restating the speaker's message in your own words to verify you understood correctly.- What are clarifying questions in active listening?
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Questions asked to seek additional information, details, or examples to better understand the speaker's message.- What does it mean to withhold judgment while listening?
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Suspending evaluation or criticism of the speaker's ideas until you have fully understood their complete message.- What is empathetic listening?
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Listening with awareness and understanding of the speaker's emotions, perspectives, and experiences.- What is mind-wandering as a barrier to active listening?
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When a listener's attention drifts from the speaker's message to unrelated thoughts or concerns.- What is internal noise as a barrier to listening?
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Personal concerns, emotions, or preoccupations that distract a listener from focusing on the speaker's message.- What is pseudo-listening?
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The appearance of listening while actually not giving full attention to the speaker's message.
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