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Aviation · General · Professional Certifications

Aviation Human Factors and Crew Resource Management

Human factors in aviation safety and crew resource management concepts used in pilot training programs.

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34 basic cards for General Aviation. It opens with "What does CRM stand for in aviation?" and "Define Crew Resource Management in aviation". Study it alongside the other General sets below.

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What does CRM stand for in aviation?
Show answerCrew Resource Management
Define Crew Resource Management in aviation.
Show answerThe effective use of all available resources (human, hardware, and information) to achieve safe and efficient flight operations.
What are the four main pillars of Crew Resource Management?
Show answerCommunication, coordination, decision-making, and workload management
What is situational awareness in the cockpit?
Show answerThe pilot's accurate understanding of the aircraft, the flight environment, and the status of all systems at any given moment.
Define 'sterile cockpit' concept.
Show answerA procedure in which non-essential conversations and activities are prohibited during critical flight phases (typically below 10,000 feet during taxi, takeoff, and landing).
What is a standard callout in aviation?
Show answerA verbal announcement of aircraft status or actions made at defined points to ensure all crew members are aware and in agreement.
What does 'cross-check' mean in crew operations?
Show answerA procedure where one crew member verifies the actions or decisions of another to catch errors and confirm correct procedures.
What is workload management in the cockpit?
Show answerThe process of distributing tasks among crew members and prioritizing actions to maintain a manageable level of mental and physical demand.
What is the cockpit briefing and when should it occur?
Show answerA structured conversation between pilots before flight where procedures, weather, route, and potential threats are reviewed and discussed.
What is the sterile cockpit rule violation most commonly caused by?
Show answerNon-essential social conversation or interruptions during critical flight phases.
What does assertiveness mean in the context of CRM?
Show answerThe ability to voice concerns, ask questions, or challenge decisions without being aggressive, in order to prevent errors.
What is the difference between task-focused and person-focused communication?
Show answerTask-focused addresses the job or procedure; person-focused addresses the individual performing it. Both are needed for effective CRM.
What is automation awareness in modern cockpits?
Show answerPilots' continuous understanding of what the autopilot and automated systems are doing, what they will do next, and when manual control may be needed.
What is a 'go/no-go' decision in aviation?
Show answerA critical decision point made before flight where the crew determines whether conditions are safe enough to proceed or must abort/delay.
What are the main types of human error in aviation?
Show answerSkill-based errors (lapses, slips), rule-based errors (misapplying a known rule), and knowledge-based errors (lack of understanding).

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