Define, Measure, Analyze, Improve, Control process steps and their key deliverables tested on Six Sigma Green Belt exams.
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- What does DMAIC stand for?
- Define, Measure, Analyze, Improve, Control
- What is the main goal of the Define phase?
- Establish the problem statement, project scope, and customer requirements
- What is a project charter?
- A document that formally authorizes a project and defines its objectives, scope, and constraints
- What does SIPOC represent?
- Supplier, Input, Process, Output, Customer
- What is Voice of the Customer (VOC)?
- The documented needs, wants, and expectations of customers about a process or product
- What is the purpose of a problem statement in Six Sigma?
- To clearly define the gap between current performance and desired performance
- What does CTQ stand for?
- Critical to Quality, the characteristics that matter most to customers
- What is project scope in DMAIC?
- The boundaries defining what is included and excluded from the improvement project
- What is the main goal of the Measure phase?
- Establish a baseline of current process performance and ensure measurement accuracy
- What is process baseline?
- The current performance level of a process before improvement efforts begin
- What does MSA stand for?
- Measurement System Analysis, used to verify that measurement tools are accurate and consistent
- What is Cp in process capability?
- Process capability index that measures how well a process can fit within specification limits, without considering centering
- What is Cpk in process capability?
- Process capability index that measures how well a process is centered between specification limits and accounts for process drift
- What is data collection plan?
- A documented plan specifying what data to collect, how, when, where, and who collects it
- What is a sigma level in Six Sigma?
- A measure of process performance in standard deviations, with 6 sigma representing 3.4 defects per million opportunities