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Project Management · General

Stakeholder Management and Communication Planning

Stakeholder analysis, engagement strategies, and communication planning concepts used across project management frameworks.

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What is a stakeholder in project management?
Any individual, group, or organization that has an interest in or can be affected by a project's outcomes.
What is stakeholder analysis?
The process of identifying stakeholders and assessing their interests, influence, and impact on a project.
What is the Power/Interest grid used for?
To classify stakeholders into four groups based on their level of power and level of interest in the project.
Name the four quadrants of the Power/Interest grid.
Manage closely, Keep satisfied, Monitor, Keep informed.
What does 'Manage closely' mean in the Power/Interest grid?
Stakeholders with high power and high interest require active engagement and involvement.
What does 'Keep satisfied' mean in the Power/Interest grid?
Stakeholders with high power but low interest need regular updates to stay content.
What does 'Monitor' mean in the Power/Interest grid?
Stakeholders with low power and low interest need minimal engagement but their status should be tracked.
What does 'Keep informed' mean in the Power/Interest grid?
Stakeholders with low power but high interest should receive regular communication and updates.
What is stakeholder engagement?
The process of communicating with and involving stakeholders throughout the project lifecycle.
What is a communication plan in project management?
A document that defines how project information will be gathered, distributed, and managed to stakeholders.
What is stakeholder mapping?
The process of visually representing stakeholders and their relative positions based on power and interest.
What is a stakeholder register?
A document that lists all identified stakeholders with their interests, influence level, and communication requirements.
What is the RACI matrix used for?
To clarify roles and responsibilities for stakeholders by defining who is Responsible, Accountable, Consulted, or Informed.
What does 'Responsible' mean in the RACI matrix?
The person or group doing the work to complete the task.
What does 'Accountable' mean in the RACI matrix?
The person who has final authority and must approve the work.

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