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IT · Google IT Support · Professional Certifications

Google IT Support Certificate Terms

Core troubleshooting, networking, and system administration vocabulary tested on the Google IT Support Professional Certificate.

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40 basic cards for Google IT Support IT. It opens with "What is the CPU?" and "What is RAM?". More Professional Certifications decks are listed below.

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What is the CPU?
Show answerThe central processing unit that executes instructions and performs calculations for a computer.
What is RAM?
Show answerRandom access memory, volatile storage used by the CPU for fast temporary data access during operation.
What is the BIOS?
Show answerBasic input/output system, firmware that initializes hardware and loads the operating system bootloader.
What is POST?
Show answerPower-on self test, a series of checks performed by BIOS to verify hardware components work before boot.
What is booting?
Show answerThe process of starting up a computer and loading the operating system into memory.
What is a bootloader?
Show answerA small program that loads the operating system kernel into memory during the boot process.
What is the kernel?
Show answerThe core of the operating system that manages hardware resources and enables software to run.
What is a shell?
Show answerA command-line interface that interprets user commands and communicates with the kernel.
What is an IP address?
Show answerA unique numerical label assigned to devices on a network that identifies their location and enables communication.
What is a subnet mask?
Show answerA number that defines which portion of an IP address represents the network and which represents the host.
What is a default gateway?
Show answerThe router or device that forwards traffic from the local network to other networks and the internet.
What is DNS?
Show answerDomain name system, a service that translates human-readable domain names to IP addresses.
What is DHCP?
Show answerDynamic host configuration protocol, a service that automatically assigns IP addresses to devices on a network.
What is a MAC address?
Show answerMedia access control address, a unique hardware identifier for network interface cards on the local network.
What is the OSI model?
Show answerA seven-layer framework that standardizes how computer systems communicate over networks.

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