Workplace motivation, job satisfaction, and personnel selection concepts from a college industrial-organizational psychology course.
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- What are the five levels in Maslow's hierarchy of needs?
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Physiological, safety, love/belonging, esteem, self-actualization- In Maslow's hierarchy, which need level must be satisfied first?
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Physiological needs- What does Herzberg's motivation-hygiene theory claim creates job satisfaction?
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Motivator factors such as achievement, recognition, responsibility, and the work itself- In Herzberg's theory, what are hygiene factors?
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Factors like pay, working conditions, and organizational policies that prevent dissatisfaction but do not create satisfaction- What is the core assumption of McGregor's Theory X about workers?
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Workers dislike work, lack ambition, and require close supervision and external motivation- What is the core assumption of McGregor's Theory Y about workers?
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Workers naturally enjoy work, are self-motivated, seek responsibility, and can be trusted to manage themselves- What theory of motivation emphasizes autonomy, competence, and relatedness as basic psychological needs?
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Self-determination theory- According to self-determination theory, what are the three basic psychological needs?
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Autonomy, competence, and relatedness- What does Vroom's expectancy theory propose about motivation?
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Motivation is determined by the value of an outcome and the person's expectation of being able to achieve it- What is the central proposition of Adams' equity theory of motivation?
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People are motivated when they perceive a fair balance between what they contribute and what they receive in return- What is job satisfaction?
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An employee's positive emotional response to their job, based on an evaluation of how well the job fulfills their needs and values- What is employee engagement?
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The level of psychological connection, involvement, and commitment an employee feels toward their work and organization- What is organizational commitment?
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An employee's emotional attachment to, identification with, and involvement in an organization- What is affective commitment in an organization?
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An emotional attachment to the organization and a genuine desire to remain a member- What is continuance commitment?
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Commitment based on the perceived costs and sacrifices associated with leaving the organization
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