Workplace motivation, job satisfaction, and personnel selection concepts from a college industrial-organizational psychology course.
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- What are the five levels in Maslow's hierarchy of needs?
- Physiological, safety, love/belonging, esteem, self-actualization
- In Maslow's hierarchy, which need level must be satisfied first?
- Physiological needs
- What does Herzberg's motivation-hygiene theory claim creates job satisfaction?
- Motivator factors such as achievement, recognition, responsibility, and the work itself
- In Herzberg's theory, what are hygiene factors?
- Factors like pay, working conditions, and organizational policies that prevent dissatisfaction but do not create satisfaction
- What is the core assumption of McGregor's Theory X about workers?
- Workers dislike work, lack ambition, and require close supervision and external motivation
- What is the core assumption of McGregor's Theory Y about workers?
- Workers naturally enjoy work, are self-motivated, seek responsibility, and can be trusted to manage themselves
- What theory of motivation emphasizes autonomy, competence, and relatedness as basic psychological needs?
- Self-determination theory
- According to self-determination theory, what are the three basic psychological needs?
- Autonomy, competence, and relatedness
- What does Vroom's expectancy theory propose about motivation?
- Motivation is determined by the value of an outcome and the person's expectation of being able to achieve it
- What is the central proposition of Adams' equity theory of motivation?
- People are motivated when they perceive a fair balance between what they contribute and what they receive in return
- What is job satisfaction?
- An employee's positive emotional response to their job, based on an evaluation of how well the job fulfills their needs and values
- What is employee engagement?
- The level of psychological connection, involvement, and commitment an employee feels toward their work and organization
- What is organizational commitment?
- An employee's emotional attachment to, identification with, and involvement in an organization
- What is affective commitment in an organization?
- An emotional attachment to the organization and a genuine desire to remain a member
- What is continuance commitment?
- Commitment based on the perceived costs and sacrifices associated with leaving the organization